Gault’s Everyday Heroes
As an essential business, we knew this winter would be tough but our team has risen to the challenge all while keeping our customers and each other healthy and safe. In honor of their tireless efforts, here’s a selection of just a few Gault Heroes!
“Just a few days ago, my furnace died. It was c-c-c-cold here on the water in Fairfield. I requested that Mike Acquino come make the call. Mike is just great. He is so knowledgeable and as pleasant as can be. He diagnosed the problem, gave me a quote and today, just one day after that, your guys came to install my new furnace. They got the job done, they wore masks, they took off their shoes, they were very nice to work with. Couldn’t ask for more.” Andy, Fairfield customer
“Just wanted to send a big thank you to your team for an emergency call out and follow-up that we had this past Saturday. We really appreciated the quick response on the phone, new COVID-19 protocol ensuring everyone’s safety and the prompt arrival of a technician. Technician, Matt Yost, was a particular superstar, phoning and arriving right away. His professionalism, clear explanation and general kindness went a long way to reassuring us in a situation that may not actually have been, but was alarming to us. We are very thankful to you all for such professionalism during such a stressful time!” Sheri, Westport customer
“Wanted to briefly highlight Harry’s professionalism on Friday when he worked on replacing my old unit/installing the new Trane AC system. He was there the longest given what he had to do, started around 9am and left late afternoon. He was professional, kind, answered all my questions and was an overall pleasant experience. The system works like a charm and I cannot express how happy I am to be able to cook and not melt in my kitchen. Place was cleaned up and spotless when they left.” Angelica, Weston customer
