Air Conditioning Q&A

In the event your AC turns off, there are a couple of steps that you can complete before calling Gault Energy & Home Solutions:

  • Make sure your thermostats are in cool mode and set below room temperature.
  • Check for any signs of ice on the outside unit. If there is ice, the outside unit should be turned off and the ice needs to melt before a service technician can be sent to the home.
  • Make sure all furnace and air handler switches are on as well as all circuit breakers.

If your system does not turn on after completing these steps, please call a Gault Energy & Home Solutions Customer Care Representative to schedule a service call.

It is recommended that AC filters be changed once a month during peak cooling months. Homeowners are able to change filters themselves; if you do not know how, ask your Gault Energy & Home Solutions service technician during his next visit.

The standards for energy efficiency are set by the U.S. Department of Energy with a SEER rating assigned to every piece of cooling equipment. The higher the SEER, the greater the efficiency.

On very hot days, it will take several hours to cool a house, and during these days, it is beneficial to leave the AC running from early in the morning, in order for the system to keep up with the daytime heat. On moderate days, the temperature can be raised in your home by four or five degrees while you are away. Additionally, we suggest keeping windows closed and lowering shades on the south and west sides of your home where windows receive the most exposure to sunlight.

Although there is no exact age at which equipment should be replaced, experts consider replacement within a 10-year timeframe. If your equipment has been properly maintained and continues to run efficiently, it could have a longer lifespan.

Yes! Regular system maintenance is critical to keeping your system working at peak efficiency, which can help you save money on your monthly utility bills, prevent breakdowns and extend the lifespan of your system.

For a homeowner who is a frequent traveler or just looking to increase their home’s energy efficiency, a “smart” thermostat is a very helpful tool. Giving you the ability to control the thermostat anywhere from a smartphone, a homeowner can be connected at all times. You’ll have peace of mind that everything is running smoothly while away and helping to create more efficiency and even savings on energy costs.